hgice Terms and Conditions

Hgice (hereinafter referred to as the "Platform") is an online gaming service operated exclusively for players of legal age. These Terms and Conditions constitute a legally binding agreement between hgice and the user. By playing any game, making a deposit, using a bonus, or accessing any part of the service on hgice, you confirm that you have read and agreed to abide by these Terms and Conditions.

Hgice reserves the right to modify these Terms and Conditions at any time. Adequate notice will be provided on the platform before any changes take effect. Continued use of hgice after such changes constitutes your acceptance of the revised terms.

• An internet connection and an active account are required to use hgice services.
• All content on the platform is protected under hgice's intellectual property rights.
• The use of third-party software or bots is strictly prohibited.
• Hgice services may not be used where prohibited by law.

To open an account on hgice, you must provide accurate and complete information. Registering with false or incomplete details may result in account closure at any time, with no refund of any balance.

Only one account per person is permitted. If the same individual is found operating multiple accounts, all accounts will be closed and bonuses will be cancelled. hgice reserves the right to investigate any account it deems suspicious.

• The name, address, and identity information provided at registration must be accurate.
• It is your responsibility to keep your account password secure.
• Your account may not be shared with or used by anyone else.
• If your account details change, you must notify hgice immediately.
• If you notice a suspicious login, contact support immediately.

Hgice is strictly for players aged 18 and above. Account registration and gameplay by minors is strictly prohibited. hgice may request a national ID, passport, or other government-issued document at any time to verify a player's age.

As part of the KYC (Know Your Customer) process, hgice may request the following documents. Identity verification may be required before withdrawals can be processed.

A variety of payment methods are available for deposits and withdrawals on hgice. All transactions are secured with SSL encryption. hgice never charges any hidden fees on deposits.

Your account must be fully verified before a withdrawal can be processed. Withdrawals from unverified accounts may be delayed or placed on hold. In general, withdrawals must be made using the same method used for the original deposit.

All bonuses and promotional offers on hgice are subject to specific terms and conditions. Please read the relevant offer terms carefully before accepting any bonus. Failure to meet the conditions will result in the bonus and any associated winnings being forfeited.

• The welcome bonus is available to new members only and can be claimed once.
• The wagering requirement for each bonus is set individually.
• Withdrawals cannot be made directly from a bonus balance; the applicable conditions must be met first.
• Multiple bonuses may not be used simultaneously unless explicitly stated in the offer.
• Hgice may cancel a bonus if abuse is suspected.
• Free spins or cashback bonuses must be used within the specified time period.

All games on hgice are powered by internationally audited Random Number Generators (RNG). This ensures every game outcome is completely impartial and transparent. hgice does not interfere with game results in any way.

If a game is left incomplete due to a technical issue or network disconnection, hgice will provide a reasonable resolution. However, hgice is not liable for problems caused by the player's internet connection.

• Any winnings obtained by exploiting software errors or bugs will be considered void.
• Collusion or match-fixing is strictly prohibited and will result in account closure.
• Disrespectful behaviour toward dealers in the Live Casino is not acceptable.
• Exiting a game mid-round is subject to specific rules.

Hgice is firmly committed to responsible gaming. Gaming is for entertainment — not a source of income. hgice supports players in maintaining healthy gaming habits and provides the necessary tools to help them do so.

• Deposit Limits: Set a daily, weekly, or monthly cap on your deposits.
• Session Limit: Set a time limit on your play sessions in advance.
• Loss Limit: The game will automatically stop once you have lost a set amount.
• Self-Exclusion: Pause your account temporarily or permanently.
• Reality Check: Receive periodic reminders about how long you have been playing.

Hgice is not available to anyone under 18. Parents can use parental control software to keep their children away from gaming. hgice is committed to protecting minors.

Hgice treats your personal information with the utmost care. Details provided at registration are used solely for service delivery, identity verification, and security purposes. Your information is never shared with third parties, except where required by law.

• Your information is stored securely with SSL encryption.
• You may request to view, correct, or delete your personal information.
• You can opt out of marketing communications at any time.
• For more details, please read hgice's Privacy Policy.

Hgice reserves the right to temporarily suspend or permanently close an account at any time for the reasons listed below. Where possible, hgice will notify the player before taking such action.

• Providing false or incorrect registration information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Use of third-party payment methods.
• Money laundering or suspicious financial activity.
• Attempting to breach platform security.

If you have a dispute with hgice, please contact our support team first. The majority of issues can be resolved through direct communication. hgice always strives for a fair and timely resolution.

• Keep screenshots of any relevant transactions or games while a dispute is ongoing.
• You will receive an initial response within 7 business days of submitting a complaint.
• Complex matters may take up to 30 days to resolve.
• If you are not satisfied with hgice's decision, you may appeal to the licensing authority.

Hgice reserves the right to update these Terms and Conditions at any time. Players will be notified of significant changes via email or an in-platform notification. Continued use of hgice following any changes constitutes acceptance of the updated terms.

For any questions regarding these Terms and Conditions, please contact the hgice support team. We are always ready to help.